Privacy Policy

1. Overview & Commitment

Mr.Tripy ("we", "our", or "us") respects your personal privacy. When you plan a holiday or submit visa documentation through our platform, you entrust us with sensitive personal and biometric records. We are committed to processing and storing this data in compliance with strict international security standards.

2. Information We Collect

Depending on the services you utilize, we may collect:

• Personal Identity: Full legal name, date of birth, nationality, gender, and marital status.
• Contact Information: Email address, mobile/WhatsApp telephone number, and physical residential address.
• Travel & Visa Documents: Scanned copies of passports, national identification cards, employment letters, tax records, and previous visa history.
• Payment Records: Encrypted transaction identifiers (credit/debit card credentials are processed directly via PCI-DSS compliant gateways like Stripe and are never stored on our servers).

3. How We Use Your Information

Collected information is used exclusively to deliver the travel services you request:

• Drafting and filing consular visa applications on official government portals.
• Securing hotel reservations, local transport, and airline tickets.
• Providing live 24/7 status tracking and emergency travel assistance via WhatsApp.
• Ensuring legal and regulatory compliance across destination jurisdictions.

4. Bank-Grade 256-Bit Encryption

All uploaded documents, passport bio-pages, and financial statements are protected using industry-standard TLS 1.3 encryption in transit and AES-256 bit encryption at rest. Access is restricted strictly to assigned senior visa audit specialists.

5. Third-Party Sharing

We never sell, rent, or monetize your personal data. Information is shared only with indispensable travel partners (certified airlines, hotels, local tour guides) and official diplomatic embassies required to issue your visa.

6. Your Rights & Data Deletion

You hold full authority over your data. Upon completion of your visa processing or tour return, you may request complete deletion of uploaded identity and financial documents from our secure database by contacting our Data Protection Officer.